And, in just the first nine months of this year, we have almost matched last year’s total with more than 21,000 people served.” The number of litigants served has doubled by offering people help in the way they want it. “In 2014, the District Court Self-Help Center served more than 23,000 people by phone, live chat, and walk-in self-help services in the District Court locations in Glen Burnie and Upper Marlboro. Morrissey, Chief Judge of the District Court of Maryland. “The District Court launched the model of phone and live chat services with our Self-Help Resource Center, and it has been very well received by the public and continues to grow,” said Judge John P. While the Center is based in an urban area it delivers extensive remote service, expanding access to legal help by offering people the support they need, when they need it, in a format they can understand. The new Center supports litigants involved in either District Court or Circuit Courts and can direct referrals to the Family Law Self-Help Centers located in most Circuit Courts and the District Court’s Self-Help Resource Centers. After unifying its statewide self-help support services into a single call line and support center, the Maryland court system’s new Maryland Self-Help Center expects to at least double the number of litigants it has previously helped while also expanding the type of cases it can support.
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